Shipping and Purchases
Shipping Methods and Costs
Upper Deck is working with “Check Out My Cards” to ship the physical trading cards. Shipping rates vary and depend on expediency of service, your shipping address, and the quantity of cards being shipped.
All Sales Final
All sales of packs, boxes, and cases are final. Returns or exchanges are not permitted once a purchase has been made.
In accordance with state and local law, your Upper Deck e-Pack purchases will be taxed using the applicable sales and/or use tax rate for your shipping address, which will be reflected in your invoice. You will be responsible for paying any applicable taxes, along with any applicable fees, relating to your purchases.
Upper Deck e-Pack accepts PayPal, American Express, VISA, MasterCard, and Discover credit cards. Upper Deck e-Pack also accepts ATM cards with a VISA or MasterCard logo.
View Order History
Registered users can view details of past product purchases. Sign in to your Upper Deck e-Pack account and click the “Order History” link in the footer, or click "Account Details and Settings" from your dashboard and navigate to the “Order History” tile.
View Card Transfer History
Registered users can view details of physical card shipments as well as card transfers to COMC. Sign in to your Upper Deck e-Pack account and click the “Transfer History” link in the footer, or click "Account Details and Settings" from your dashboard and navigate to the “Card Transfer History” tile.
Issues with your order
If you experience any issues with your order, please contact Upper Deck e-Pack’s customer service team by clicking on the “Contact Us” link in the footer of this page.